Browsing Study Areas by Supervisor "Henson, Donna"
Now showing items 1-7 of 7
-
Communicating an organisation’s identity to library users : a case study within the New Zealand community library sector
(2013)The purpose of this thesis is to explore the identity of a community library from the perspectives of the organisation’s management and customers, and then to determine whether the perceived identity aligns with the projected ... -
The influence of culture on the perception of politeness: An investigation of front-line staff at a mid-priced hotel chain in New Zealand
(2010)RESEARCH QUESTION: How does culture influence the perception of politeness that occurs in nonverbal and verbal behaviour when responding to requests in a hotel front-line environment? This case study examines the ... -
An investigation of internal communication within the New Zealand financial sector
(2007)Internal communication in New Zealand is a relatively new field of research, particularly within the financial sector. Therefore, the purpose of this research was to investigate the internal communication of financial ... -
Modelling the innovation process: A multi-case comparison
(2007)This thesis studies the management of the internal innovation process. Innovation is considered critical to success in business today, yet companies do not always unlock the value contained within innovations. The purpose ... -
Organisational communication in a strategic change project
(2008)Internal communication has an important part to play in the success of change initiatives. This research project assessed the success of the communication of a strategic change project (Student Max) to employees within ... -
The relationship of the cultural dimensions of power distance, individualism-collectivism, and face concerns, and of immigrant status on the conflict communication styles of Chinese managers of ENZ subordinates in the New Zealand workplace
(2009)This qualitative study examines the relationship of power distance perceptions and conflict communication styles of Chinese managers of ENZ subordinates in a New Zealand workplace, an overlooked research field. One of ... -
The usefulness of corporate ethics programmes in integrating ethics into an organisation's culture
(2008)This research project examined how useful the components (code of ethics, ethics training, rewarding and disciplining employees) of corporate ethics programmes are in integrating ethics into an organisation’s culture. ...
