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    Are we building agile graduate capabilities to meet automotive service industry trends?

    Singh, Niranjan; Tawaketini, Jone; Kudin, Roman; Hamilton, Gerry

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    ePress_Singh_et_al.pdf (314.3Kb)
    Date
    2020-02-19
    Link to ePress publication:
    https://www.unitec.ac.nz/epress/index.php/are-we-building-agile-graduate-capabilities-to-meet-automotive-service-industry-trends/
    Citation:
    Singh, N., Tawaketini, J., Kudin, R., & Hamilton, G. (2020). Are We Building Agile Graduate Capabilities to Meet Automotive Service Industry Trends? (Unitec ePress Occasional and Discussion Paper Series 2020/01). Unitec ePress. ISSN 2324-3635 Retrieved from http://www.unitec.ac.nz/epress
    Permanent link to Research Bank record:
    https://hdl.handle.net/10652/4892
    Abstract
    RESEARCH QUESTION: How can we secure the future professional competency of automotive technicians employed in the automotive service industry? ABSTRACT: The inexorable use of electronic technology and rising user expectations of motorised transport are quickly moving the service industry towards a rapidly changing environment. To maintain the ability to deal with new and emerging technologies, industry leaders will need to rethink how they will address their staffing strategies. In this research, we found that the New Zealand automotive service industry is markedly different from what it was twenty years ago as technology in vehicles have been increased due to environmental legislation and customer demands. The service industry is going through a technological revolution as new more environmentally friendly vehicles are introduced into the fleet. Further technological complications are added as vehicle safety is improved through automation of vehicles and soon to become common, fully autonomous vehicles. Service technician training programmes must be modified to ensure that the industry is capable of dealing with high technology vehicles when they come up for service or repair.
    Keywords:
    New Zealand, automotive education and training, automotive students, graduate employability
    ANZSRC Field of Research:
    130213 Vocational Education and Training Curriculum and Pedagogy
    Copyright Holder:
    Authors
    Copyright Notice:
    Are We Building Agile Graduate Capabilities to Meet Automotive Service Industry Trends? by Niranjan Singh, Jone Tawaketini, Roman Kudin and Gerry Hamilton is licensed under a Creative Commons AttributionNonCommercial 4.0 International License.
    ORCID Author Profiles
    • https://orcid.org/0000-0002-6365-9481
    Rights:
    This digital work is protected by copyright. It may be consulted by you, provided you comply with the provisions of the Act and the following conditions of use: Any use you make of these documents or images must be for research or private study purposes only, and you may not make them available to any other person. You will recognise the author's and publishers rights and give due acknowledgement where appropriate.
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