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    The contribution of policies, procedures and rules for successful suggestion systems in organisations : some research findings

    Du Plessis, Andries

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    JCPPno1'16 Andr Contri Pol and Proced.pdf (425.1Kb)
    Date
    2016
    Citation:
    Du Plessis, A.J. (2016). The contribution of policies, procedures and rules for successful suggestion systems in organisations: Some research findings. Journal of Community Positive Practices, 16 (1), pp.92-106.
    Permanent link to Research Bank record:
    https://hdl.handle.net/10652/3550
    Abstract
    A Suggestion System consists of a formal procedure which encourages employees to think creatively about their work and work environment, to generate and to produce ideas which will benefit the organisation for which the employee will receive recognition, in one or another way, if the ideas are useful for the organisation. The success of any Suggestion System depends on a number of factors of which a proper Suggestion System policy, specific procedures, definite rules and certain structures might be some of the most important ones. This paper reports on research of Suggestion Systems more specifically on generation of ideas, the importance of policies, procedures, rules and certain structures that should be in place for successful Suggestion Systems. This research was executed through qualitative research with structured interviews in 21 organisations in New Zealand of which 90.48% are from the private sector and 9.52% from the public sector. A 100% response rate was achieved.
    Keywords:
    idea generation, suggestion systems, policies, procedures, rules, employees, organisational change, employee motivation
    ANZSRC Field of Research:
    150307 Innovation and Technology Management
    Copyright Holder:
    Author
    Copyright Notice:
    Journal of Community Positive Practices (JCPP) is an open access research journal.
    Rights:
    This digital work is protected by copyright. It may be consulted by you, provided you comply with the provisions of the Act and the following conditions of use: Any use you make of these documents or images must be for research or private study purposes only, and you may not make them available to any other person. You will recognise the author's and publishers rights and give due acknowledgement where appropriate.
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