Grounding practice in theory: the development of a literature-based performance framework in New Zealand local government
Citation:Alach, Z. (2016). Grounding Practice in Theory: The Development of a Literature-based Performance Framework in New Zealand Local Government. (Unitec ePress Occasional & Discussion Paper Series 2016/2) Auckland, New Zealand. Unitec ePress. ISSN 2324-3635. Retrieved from http://www.unitec.ac.nz/epress/
Permanent link to Research Bank record:https://hdl.handle.net/10652/3421
Performance measurement is a subject of some importance within the public sector. This study examines the design and development of a performance measurement framework within a local government department. It used a narrative case study approach to follow the process used by the design team involved. The design team began by examining the performance literature at a number of levels, and from this distilled eight design principles, from which they built a performance measurement framework. The design team encountered a number of challenges during this process; challenges they expected based on the literature. From the experiences of the design team, a number of hypotheses suitable for further testing have been derived. This study provides useful advice for performance measurement professionals within the public sector in developing frameworks grounded in theory, whether at the central or local government level.
Keywords:New Zealand, local government, public sector entities, work performance, organisational performance, literature reviews
ANZSRC Field of Research:150305 Human Resources Management, 160608 New Zealand Government and Politics
Copyright Holder:Unitec ePress
Copyright Notice:Grounding Practice in Theory: The Development of a Literature-based Performance Framework in New Zealand Local Government by Zhivan Alach is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
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