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dc.contributor.authorAnderson, Norma Rosales
dc.date.accessioned2015-01-14T20:17:15Z
dc.date.available2015-01-14T20:17:15Z
dc.date.issued2014en_NZ
dc.identifier.urihttps://hdl.handle.net/10652/2542
dc.description.abstractQuality management is essential to leadership within complex educational organisations. An added layer of complexity for Wānanga Māori tertiary education is the imperative to manage quality between Māori and mainstream worlds, each underpinned by diverse characteristics of values and beliefs that consequently generate tensions. The notion of creative tensions is explored through this study assisting with the aim of researching how the management of quality between these two worlds within a Wānanga setting could be optimised. A culturally responsive qualitative methodology drawing on critical theory and kaupapa Māori theoretical frameworks was chosen. The first method employed was interviews with leaders in Wānanga. As a second pioneering method, a documentary analysis hui was designed based on the focus group method engaging participants to analyse company documents. This unique method stemmed from the responsibility, especially for non-Māori researchers, to embrace the notion of whanaungatanga (relationships) within Te Ao Māori (the Māori world). This study’s findings confirm the need for leaders not to treat the Māori and mainstream worlds as enemies but to find cohesion through their understanding in the pursuit of optimal quality management in a bicultural environment. This study emphasises that the leaders’ dispositions, skills and strategies to manage the two worlds of quality are crucial to success. This includes the reinforcement of Māori values, which need to be integrated within all leadership practices in Wānanga. The findings reveal evidence of efforts to avoid compromising Tikanga Māori (Māori values and protocols) while providing accountability essential to quality management. The implications for leaders in wananga settings are related to firstly, the development of capabilities to operate in two worlds, and secondly, building an understanding that, although differing in values and beliefs, the two cultures can be symbolised by the sides of a coin, which are fused together.en_NZ
dc.language.isoenen_NZ
dc.subjecttikanga Māorien_NZ
dc.subjectMāori tertiary educationen_NZ
dc.subjectMāori values and protocolsen_NZ
dc.subjectbiculturalismen_NZ
dc.titleManaging quality in a wānanga setting : two sides of the same coinen_NZ
dc.typeMasters Thesisen_NZ
thesis.degree.nameMaster of Educational Leadership and Managementen_NZ
thesis.degree.levelMastersen_NZ
thesis.degree.grantorUnitec Institute of Technologyen_NZ
dc.subject.marsden130310 Māori Education (excl. Early Childhood and Primary Education)en_NZ
dc.subject.marsden130103 Higher Educationen_NZ
dc.identifier.bibliographicCitationAnderson, N.R. (2014) Managing quality in a wānanga setting : two sides of the same coin. An unpublished thesis submitted in partial fulfilment of the requirements for the degree of Master in Educational Leadership and Management, Unitec Institute of Technology.en_NZ
unitec.pages120en_NZ
dc.contributor.affiliationUnitec Institute of Technologyen_NZ
dc.subject.tukutukuWānangami_NZ
dc.subject.tukutukuTikanga-ruami_NZ
dc.subject.tukutukuMahi whakahaeremi_NZ
unitec.advisor.principalCardno, Carol
unitec.advisor.associatedCollins, Jennifer


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