Literacy and workplace change: evaluation findings from 18 workplace literacy programs

Abstract

Many Western governments are looking to workplace literacy, language and numeracy programs to address general improvements in these skills with a long-term aim of improving labor productivity. Rigorous research on these programs’ effectiveness for both of these agendas however remains sparse and limited in scope. This article reports the findings of an evaluation of 18 workplace literacy, language and numeracy programs in New Zealand. This article reports the findings from these evaluations and identifies key elements of those programs that were most successful.