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    Transferring literacy skills in the workplace

    Benseman, John

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    BensemanTransfer of Learning draft.pdf (107.6Kb)
    Date
    2010
    Citation:
    Benseman, J. (2010). Transferring literacy skills in the workplace. journal article.
    Permanent link to Research Bank record:
    https://hdl.handle.net/10652/2055
    Abstract
    Implicit, if not explicit, in most workplace training programmes is the assumption that the knowledge and skills taught are not only internalised by the participants, but also transferred back into the workplace, with a resultant improvement in work performance by the workers and cumulatively for employers. There is, however, very little research evidence about how much this transfer of learning actually occurs and what factors might impede or facilitate this process. A recent study from New Zealand sought to provide some insights into this process. Based in Auckland, Fletcher Aluminium employs approximately 200 staff most of whom come from low-skill backgrounds. Eighty-five per cent of employees speak a language other than English (mostly Pacific languages) as their first language. This study identified a number of factors that could facilitate and impede the transfer of learning into people’s jobs. While the small sample means that it is not possible to indicate their relative importance, they still provide a useful starting point for follow-on studies.
    Keywords:
    workplace literacy, workplace education, New Zealand, Fletcher Aluminium, Pacific Islanders
    ANZSRC Field of Research:
    130108 Technical, Further and Workplace Education
    Copyright Holder:
    Hawker Brownlow Education
    Rights:
    This digital work is protected by copyright. It may be consulted by you, provided you comply with the provisions of the Act and the following conditions of use: Any use you make of these documents or images must be for research or private study purposes only, and you may not make them available to any other person. You will recognise the author's and publishers rights and give due acknowledgement where appropriate.
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