• Login
    View Item 
    •   Research Bank Home
    • Study Areas
    • Construction + Engineering
    • Construction + Engineering Conference Papers
    • View Item
    •   Research Bank Home
    • Study Areas
    • Construction + Engineering
    • Construction + Engineering Conference Papers
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Emotional intelligence and the value management facilitator

    Thurnell, Derek

    Thumbnail
    Share
    View fulltext online
    ARCOM2004_Thurnell.pdf (52.36Kb)
    Date
    2004-09
    Citation:
    Thurnell, D. (2004). Emotional intelligence and the value management facilitator. In F. Khosrowshahi (Ed.). Proceedings of the 20th Annual ARCOM Conference. (pp. 915-22). Reading, England: Association of Researchers in Construction Management. Available from http://www.arcom.ac.uk/publications/procs/ar2004-0915-0922_Thurnell.pdf
    Permanent link to Research Bank record:
    https://hdl.handle.net/10652/1806
    Abstract
    The importance of the facilitator in the Value Management (VM) process has not been accorded sufficient emphasis in the literature to date, particularly in the construction management field. This paper aims to develop a deeper understanding of the conceptual construct of emotional intelligence (EI), Value Management facilitation, and group effectiveness, and to discover how these factors may influence the achievement of successful VM outcomes in the construction industry context. An exploratory review of the literature is undertaken, which suggests that the VM facilitator needs to possess attributes that include leadership qualities and competence in a variety of management skills related to human dynamics, particularly in emotional intelligence (EI). Furthermore, raising the "emotional awareness" of VM facilitators may provide the opportunity to enhance the effectiveness of the VM process, particularly in the New Zealand construction industry, where the "soft" VM approach (incorporating facets of soft systems methodology) is increasingly being adopted at the pre-design project stage. The emotional intelligence of the VM facilitator can significantly influence the socio-emotional issues encountered in the VM workshop, thereby effectively managing the group process, in order to enhance the value achieved on construction projects.
    Keywords:
    emotional intelligence, group facilitation, Soft Systems Methodology (SSM), value management
    ANZSRC Field of Research:
    120201 Building Construction Management and Project Planning
    Copyright Holder:
    Association of Researchers in Construction Management
    Available Online at:
    http://www.arcom.ac.uk/publications/procs/ar2004-0915-0922_Thurnell.pdf
    Rights:
    This digital work is protected by copyright. It may be consulted by you, provided you comply with the provisions of the Act and the following conditions of use: Any use you make of these documents or images must be for research or private study purposes only, and you may not make them available to any other person. You will recognise the author's and publishers rights and give due acknowledgement where appropriate.
    Metadata
    Show detailed record
    This item appears in
    • Construction + Engineering Conference Papers [198]

    Library home
    Send Feedback
    Research publications
    Unitec
    Moodle
    © Unitec Institute of Technology, Private Bag 92025, Victoria Street West, Auckland 1142
     

     

    Usage

    Downloads, last 12 months
    19
     
     

    Usage Statistics

    For this itemFor the Research Bank

    Share

    About

    About Research BankResearch at UnitecContact us

    Help for authors  

    How to add researchOpen Access GuideVersions Toolkit

    Register for updates  

    LoginRegister

    Browse Research Bank  

    EverywhereAcademic study areasAuthorDateSubjectTitleType of researchSupervisorThis CollectionAuthorDateSubjectTitleType of researchSupervisor

    Library home
    Send Feedback
    Research publications
    Unitec
    Moodle
    © Unitec Institute of Technology, Private Bag 92025, Victoria Street West, Auckland 1142