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    The 21st century workplace: How personal technologies can make a difference

    Simpson, Ken; Byrski, Marta

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    Simpson - 21st century.pdf (183.9Kb)
    Date
    2010-07
    Citation:
    Simpson, K., & Byrski, M. (2010). The 21st century workplace: How personal technologies can make a difference. Asia Pacific Journal of Business and Management, 1(2), 10-20. Retrieved from http://www.uunz.ac.nz/jq.aspx
    Permanent link to Research Bank record:
    https://hdl.handle.net/10652/1727
    Abstract
    The concept of “workplace” has a fixed image as a bricks and mortar home for the production of goods and/or services, though this image is threatened by growth in 21st century globalisation and personal workplace technologies (PWT). This paper examines the impacts of PWT on the nature of work in a medium size New Zealand organisation. A mix of in-depth interviews with management and on-line survey of staff concludes that significant benefits in operating effectiveness can be threatened by a perceived shift in culture, away from McGregor‟s Theory Y and towards his much less desirable Theory X. In order to combat this move, we advocate a stronger focus on interpersonal issues for organisations planning the introduction of new workplace technologies.
    Keywords:
    communication, job and work design, organisational culture, work performance
    ANZSRC Field of Research:
    150307 Innovation and Technology Management
    Copyright Holder:
    Authors
    Available Online at:
    http://www.uunz.ac.nz/pdf/journal/edition12/Journal_part3.pdf
    Rights:
    This digital work is protected by copyright. It may be consulted by you, provided you comply with the provisions of the Act and the following conditions of use: Any use you make of these documents or images must be for research or private study purposes only, and you may not make them available to any other person. You will recognise the author's and publishers rights and give due acknowledgement where appropriate.
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    • Management and Marketing Journal Articles [58]

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