Browsing by Author "47210"

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Managing expectations of international and kiwi students: A challenge for beyond 2003!

Sherry, Carol; Bhat, Ravi; Beaver, Bob; Ling, Anthony (2003)

This study assesses students perceptions of services experienced at UNITEC, Auckland New Zealand. The questionnaire used in the survey at UNITEC was based on the SERVQUAL scale that contains 20 service attributes, grouped ...
North and south: The students' view of the New Zealand Diploma in Business

Sherry, Carol; Ling, Anthony; Beaver, Bob; Bhat, Ravi (2003)

This paper looks at the results of a survey of UNITEC’s New Zealand Diploma in Business (NZDipBus) students and compares these results with the findings of a similar survey carried out in 2002 with Christchurch Polytechnic ...