The Patient Perspective : panel presentation : I would have liked that...
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Citation:Hughes, C. R. (2014). The Patient Perspective : panel presentation : I would have liked that.. Paper presented at Optimising the Patient Experience Conference. Hotel Novotel, Auckland, May 20-21.
Permanent link to Research Bank record:http://hdl.handle.net/10652/3141
What do patients really think about their experience during hospitalisation? Hear some examples directly from patients and get some ideas to improve your patient care management. • Sharing good and bad experiences • The little things that make the difference • Patients’ suggestions and recommendations Catherine Hughes' story: • 2003-2008 PhD Thesis Ethnographic study of patient experiences with limited prognoses; from diagnosis to death • Late 2008 Diagnosed with Invasive ductal carcinoma 25mm Grade 2 tumor • 2008-2009 surgery and treatment over Christmas • 2011 Shoulder replacement surgery (pyrotitan shoulder) • 14 operations in 25 years, so what do I know?