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The 21st century workplace: How personal technologies can make a difference
Simpson, Ken; Byrski, Marta
Citation:Simpson, K., & Byrski, M. (2010). The 21st century workplace: How personal technologies can make a difference. Asia Pacific Journal of Business and Management, 1(2), 10-20. Retrieved from http://www.uunz.ac.nz/jq.aspx
The concept of “workplace” has a fixed image as a bricks and mortar home for the production of goods and/or services, though this image is threatened by growth in 21st century globalisation and personal workplace technologies (PWT). This paper examines the impacts of PWT on the nature of work in a medium size New Zealand organisation. A mix of in-depth interviews with management and on-line survey of staff concludes that significant benefits in operating effectiveness can be threatened by a perceived shift in culture, away from McGregor‟s Theory Y and towards his much less desirable Theory X. In order to combat this move, we advocate a stronger focus on interpersonal issues for organisations planning the introduction of new workplace technologies.
Keywords:Communication, Job and work design, Organisational culture, Work performance
ANZSRC Field of Research:150307 Innovation and Technology Management
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