Wireless Local Area Networks (WLANs) have become increasingly popular, particularly in education sectors. Understanding of the demand from students is critical for the people who want to deploy, manage and improve their WLANs at educational institutes.
The aim of this research was to identify the issues arising from the use of WLANs from the perspective of students. This study presents the results of the research on the use of on-campus WLANs from two campuses of UNITEC New Zealand. The data gathered through literature review, observations surveys and interviews with students who were currently using the WLANs at either campus, were identified and analysed. The opportunities for education sectors to improve their current wireless networks are outlined. Recommendations are given for deploying, managing and improving the wireless services in educational settings.